Customer feedback

Customer feedback.

We like to think our service speaks for itself…

“The family Moving team were amazing! We are in our 80s and we were not looking forward to moving house. The Family Moving team came the day before our move and did the majority then, which is a wonderful idea. It wasn’t stressful, there was no time pressures and we actually had loads of teas and laughs. Our antique Grand Father clock was packed with the utmost care, all parts were carefully removed and wrapped individually and ALL of our furniture was wrapped with thick covers. The team returned the next day to pack the last few bits. At no point was there any rushing or time pressures. Everything was packed in the lorry by 11am. The team knew where everything needed to go at the other end so we left them to it. They stayed with us until we were completely happy (7pm).
I have moved a lot of times in my life and I can honestly say this was the best move I have ever experienced. DO NOT USE ANYONE ELSE!
Thank you wholeheartedly Family Movers.”
Pamela Marquis

Moving House From Drayton Norwich (6)

“Thank you for your excellent moving service. Your men were very helpful and polite, and moved all my items with care and consideration, despite having a frustrating 4 hour delay at my new house while I had to wait for keys to be released!
Thanks again for a very professional service,”
Louie Bowles

“I was very impressed with the 4 lads they worked like Trojans, nothing was too much trouble for them, they took apart and put back together. Well done to you all I would without a doubt recommend them.”
Margaret Bowdidge

“Ours was a large and complicated move; going from a smaller to a larger property and with a large workshop making packing more complicated. Nathan and his team worked hard over two days to pack and load for us. They worked quickly and carefully. As yet we have not found any items to be damaged. On the moving day itself they completed the packing and loading and waited patiently at the new house for the keys to be released. We were amazed that they managed to unload everything from the four vans in such a short period of time. They were very helpful in making the journey and process less stressful for our pets, offloading the rabbit hutch first even taking it over a wall!!
We are glad we paid more for such an efficient and caring company.”
M. Stevenson

“We were very impressed with your removal team, thank you for making our move as smooth as possible!”
Lynn Wykes

“All the men were friendly and efficient, excellent service, made moving easy and stress free. Thank you”
Mrs Ayton

“sorry to be a little late in sending my sincere thanks but I did want to convey just how pleased I was with the very efficient and kindly way in which your Team moved me from my flat in Dereham to Essex. From start to finish, hassle free and nothing was too much trouble from furniture being carefully wrapped and handled, to off- loading the other end and then carefully installing into my new home. Best movers I have ever used and would recommend (and have!) to anybody and competitively priced also; very good value with no hidden extras. Thank you so much for taking away all stress and for the courtesy shown, brilliant!!
Please feel free to post this commendation as you deserve the fullest recognition.”
Thanks again
Kind regards
Nigel E.

“Can not recommend family movers enough.. They moved us on Thursday to wendling .. Such polite & helpful lads.. Everything was wrapped up & all doors covered.. The 4 men we had our a credit to your company.. Thank u so much .. x”
Lisa Mitchell reviewed Family Movers Ltd – 5 star
18 May at 22:27

“We used Family Movers for a 5 bedroom move within Norfolk. They are without doubt the finest movers I have ever used. They are responsible, knowledgable and an absolute delight to work with. For the first time we felt no anxiety during our move. I cannot recommend them highly enough. They are that good!”     Robert G

“Hi Chiara, just wanted to say an extra thank you to you all for making our house move yesterday as stress-free as possible. From start to finish all of you have been really professional and friendly, and the team who moved us were brilliant. We’re in, and surrounded by what seems like hundreds of boxes ( I’m sure the guys thought it was hundreds of boxes too!) Now the daunting task of unpacking and trying to work out which box you’ve packed certain things in, but have a good start because the team were great yesterday.
Thank you very much from Corinne and Chris of Town Lane, Garveston.

“I wanted to take the opportunity to thank you for the excellent moving services provided on 14th and 15th September from King’s Lynn to Preston. If I were to move again, I will definitely choose your company and I will also highly recommend it to others.”   – Alexandre Stergidi

“Absolutely brilliant service all the way from Italy, everything was kept safe and totally intact. Thank you, 100% recommend.” – Simona Salamone

“What a Great team father Andy and Son Nathan! They Done my removal from southern Italy to Dereham. All went so smooth and just like promised by Andy. Nearly beat us home and we came back on the plane. Well done guys and Thank you very much!
Highly recommend ‘Family Movers” – Sapori D’Italia

“An amazing company. The initial quote came with a promise that they’d look after me, (and they did) They arrived on time, wrapped, packed and loaded like ninjas! They were careful and considerate, polite and friendly. I Would always recommend these guys, they really did take the stress and hassle out of moving!” – Nicola Habrouk

“Thank you all for your help in moving us recently. You were fantastic from start to finish. A lovely team who were polite, thoughtful, hard working and great at not making me feel bad about all the ‘stuff’ we’ve accumulated! We’ve already booked you for our next move in a few months time!” – Ruth Buschman

“What an amazing service and great company. We used them to move my father to Dereham from Billericay and their price and service was really superb. Chantelle and Chris arrived on time, were realy polite and friendly and were very careful with my fathers possessions. Everything was professionally wrapped and care was taken both taking items out of his house and into his new one. I would recommend Family Movers to anyone looking for a a professional company to move them.” – Rob Scott

“Thank you so much for such a smooth moving experience on Friday. Chris and Harry were delightful, polite and patient – an absolute credit to your company – please do pass this on to anyone who may appreciate hearing it. They really did make the whole process easier for us given that Mum was moving out of our family home of 45 years. Craig and Jason were great on Friday morning too, they all worked so well together.”  – Brigid Nelson

“Fantastic experience today renting a van and driver from Family Movers today. But what a lot more than just a van and driver we got!!! Matt helped us with loading, labelling and doing a detailed inventory for every item, as well as wrapping everything in padded blankets. As we are using their storage unit they then took the van away – we thought we would be unloading at the other end but no, family movers do this all for us! My initial enquiry included a list of our items and it soon became apparent today that we actually had a lot more, but Matt wasn’t phased by this and continued to load the van and help it all fit in (just!). We realise just how good value this service is and would recommend them highly to anyone else. Thank you so much for all you have done.” –  Lottie Haynes 29th October 2017

We have just moved in October 2017 from Kings Lynn, Norfolk to Telford, Shropshire. This move took 2 days to complete and throughout it all Family Movers were great. They arrived on time and started straight away, talking us through each room to find out exactly what we were taking. Each item was individually wrapped (even some decorative grasses) to prevent damage and door and floor protectors used in each property. Our possessions were safely stored overnight and they arrived early the next day. After finding out where we wanted our stuff placed, they got on with the job. Even made sure we didn’t want anything removed to a different spot. They were no breakages or damage to any of our possessions. The team were all well presented, friendly, polite with a good sense of humour. Would definitely recommend Family Movers, a great service at a good price

Very competent and helpful. Hardworking and precise. Everything carried out according to schedule. Nothing too much trouble. All floors and doors protected. Staff very polite and wore corporate clothing. Would highly recommend. Reference 110781441. Message for Family Movers: Please do not advertise our NEW location. Thanks

Thanks to all the guys who moved us on 4 July 2017. They were so helpful, especially picking up an item on route to us and then delivering another item to a friend’s garage on their way home as it wouldn’t fit in the new house!! They were great and made the move stress free. We would certainly recommend them. First Class.👍

Family Movers were recommended to me when I was seeking a local company to move my elderly parents from London to Norfolk. And what a great recommendation! Andrew assured me from the outset that he would take great care of my parents; he was sensitive to the enormity of the move for people of that age and nothing was too much trouble. Communications from the office were polite, prompt and efficient and on the two days of the move, Nathan and the removals team were first class. My 96 year old father can be a hard man to please but he hasn’t stopped praising the excellence of Family Movers! I wouldn’t hesitate to recommend them to others and thank everyone involved for making the move so easy for my parents. Much appreciated!

I cannot recommend Family Movers highly enough. A friend referred me and I’m glad they did, for a split move – in the UK and to France. Nothing was too much trouble, the staff were friendly, helpful, polite and they cleaned up constantly. Not a single item was damaged and the one item I changed my mind about got briefly ‘lost’ but has been shipped on to me in France. Great job; Kate

Wow! Amazing team of movers! Took all the stress out of moving house. Treated all my possessions with the utmost care. Very efficient. Very, very helpful. I can recommend this company 100 per cent. Communication before the move could have been better but I can’t fault the actual move itself. Thank you Family Movers! So, so grateful I chose this company. Initially I made the choice because the price was much lower than other removal firms, but I’m sure I couldn’t have had a better service. Excellent value and excellent service. Sue Wilson

It’s taken a bit of time but we are finally up and running. Thought it was a bit pricey but the service was first class. The team were brilliant, nothing was too much trouble for them. William

An excellent all round experience, took all the stress out of the moving day. The team were polite and very hardworking ensuring that all our stuff was well prepared and moved with a minimum of fuss. Would recommend your services to anyone. Kevin

Great service and I would come to you again if I decided to move although I think I’ll stay put for a while! Happy to recommend you to anyone who is looking for a reliable understanding family organisation. Thank you very much. Shirley.

Our move from South Creake to Edgefield. Andy- many, many thanks for a highly competent and totally professional service. I guess no move is easy, and ours was complicated by a late move in completion date and a very full Barn, garden and garages, but everything was extremely well organised and worked perfectly. Your organisation of the crew across the enforced spread of days was a wonder to behold and everyone was extremely hardworking and cheerful throughout. Well done. We would have no hesitation in recommending your services for anyone planning a move. Thank you. Barry and Tricia

Can’t recommend Family Movers enough! They were super efficient, made sure all doors were padded and walkways covered and helped with even the littlest of jobs to help get the last minute packing done. Everyone was so polite and always a smile, it made moving a pleasure! Laura Garcka

What a wonderful team, all so very helpful, made the moving experience a delight. Thank you all so much. Neil and Cheryl

I’m sorry that its taken so long to leave feedback but you know whats its like when you move! We used Family Movers at the end of last year. From the start, Andy was very helpful and friendly. We had a number of false starts with completion dates but each time I called any to delay our move it didn’t phase him at all. On moving day itself Nathan rang me to advise that they would be a few minites late arriving due to traffic but him and his team arrived within 10-15 mins of the orginaly agreed time anyway. During the morning they worked tirelessly loading their vans. The whole team was professional and friendly and took great care of our items. I don’t think they even stopped for a break!All of the furniture was covered with protective covers. At the new house the team were just as good. Due to a delay between solicitors up and down the small chain they didn’t get started to unload very early but again worked tirelessly putting things where we wanted them. It was around 9pm that they left us that night after making sure that everything was ok. I cannot recommend these guys enough. One thing stuck with me on my initial meeting with Andy – he said we treat everything as carefully as if it is our own – a rather large claim but I can certiainly say that he is true to his word – no damage whatsoever to anything! Nathan was a credit to the company on the day – running his team like clockwork but also remaining very friendly and ensuring that a bit of humour was injected when he saw that we were stressing over the solicitor delays. This company is one that I would happily use again and again if I was moving regularly ( which I don’t plan to do to often)and would easily recommend them to family and friends. Thank you Family Movers John Be k

Excellent removal company,would recommend to everyone. Guys were so careful and professional. Thanks for a good job done!!! Joe and Mary

Great service with plenty of van room to load goods. Helpful staff and really impressed every item got blanketed. Value for money and care taken loading and unloading all items. Could not recommend any other firm more highly, Olly Whitmore

Wow what a fantastic team…nothing was too much trouble.. Their style of packing is brilliant totally organised even helped with last minute packing.A great bunch of people made a very stressful situation almost enjoyable..Many thanks to you all you provide an excellent service..well worth every penny.Thanks Sylvana Woodward

The Family Movers team came a couple of days before the move and packed for us – best money I’ve ever spent. Everything was packed really well, all sofa and furniture had protective covers. We got such a friendly and efficient service. When they delivered the furniture they did a reccy of the new house first, put cellophane throughout the house so going backwards and forwards there wasn’t a mess. Highly recommended. Scott Wilson

I would highly recommend Family Movers, and have been singing their praises to everyone who has asked me who I used. The guys were friendly, helpful, patient and super quick! Fiona

Thank you to Andy, Nathan, Kerry and Sorren of Family Movers! You were absolutely brilliant with our move! We have had a few moves and this was by far the best!!! We would highly recommend you to everyone!! Nothing is too much trouble and care is taken with absolutely everything! Good luck for the future, you deserve it!! Thank you! Gill and Phil Watson

I cannot speak highly enough of Family Movers. They are friendly, courteous and professional at all times and work exceptionally hard. They took great care of valuable possessions and protected all items carefully. I would thoroughly recommend Andy and the team. Tony Trotman

All staff were polite, friendly, quick and helpful. Floor covers, door covers, furniture covers were all used at all times. When my 2 and 4 year old Grandsons turned up to “help”, staff were so good with them. There was even a little quick “lesson” on the piano from one of the staff, (just to make sure it had been installed ok)!! Just could not fault them. Would definitely recommend Family Movers to anyone. Sue Stow

This was a challenging move as we were moving 2 houses into one as my father was starting to live with us. Andy and his crew were absolutely brilliant, efficient, polite. They prepared the house by putting protection throughout. We were really impressed, competitive price and would have no hesitation in recommending them. Fantastic well done Family Movers! Kathryn and Ken

Quality service from a quality removals company. Everything about them was to a high standard. All furniture was wrapped in padded covers and the pack and unpack was done in an extremely timely fashion. Would definitely recommend them and use them again without hesitation.

Having moved house on a number of occasions, I can honestly say that Family Movers is by far the best firm that I have dealt with, they were simply fantastic. Andy came round on the day of our initial enquiry and from the start the personal and friendly service has been excellent. Nothing was too much trouble for this family business who all displayed a great sense of humour and took so much of the stress of moving away from us; we will have absolutely no hesitation in recommending them to anyone. We plan to move again next year, and at least we already know whose will use. Thank you to all.

April 2015 We were both very pleased with the service provided. The company is well organised, friendly and very professional. They had to get in and out of a very small space due to the location of both houses but they never complained. Everything was moved beautifully. We would definitely recommend them and also use them again – in the future. Thank you Family Movers.

Fantastic! Very professional and efficient family run removal firm. Excellent customer service, what could potentially be a very stressful time was made very easy. Nothing was too much trouble a definate “can do” attitude by all the team was evident The speed of the removal was astounding and nothing at all was damaged. All furniture etc wrapped in padded covers and doorways padded. Thank you…have already recommended you

I am writing to highly commend the Family Movers removal company. Andy, his son and daughter worked tirelessly in helping us to move our house from initial contact and throughout the entire process. They were very punctual on the day, and worked extremely hard right through the process, taking only minimal rest breaks. Everything was undertaken very professionally. All important items were fully wrapped and protected, and there was not a single item damaged in any way. I can highly recommend this local independent genuine family removal business..

My family and myself wish to thank family movers for the fantastic move they made for us on the 17th March. From the time of arrival to time of departure from new property, they acted very very professional in every aspect. And were very protective to the furniture by covering each item. We wish to thank all the family for the greatest move I have witnessed.And would recommend them to the world. Thank you once again. You should feel proud of you service you supply

Andrew and his team were simply fantastic during the whole process; from the initial survey visit to the day of moving. They provided a professional and friendly service, taking exceptional care of all items of furniture and carpets etc… Their logical and timely system brought a much needed calmness to what turned out to be a very stressful move (due to our sellers actions). I would highly recommend Family Movers to all of my friends and family.

Anne Barnard to ‎Family Movers Very impressive company ….. highly recommended.

Thank you to Andrew for moving goal posts, changing numbers of vans and keeping me sane during all the changes of removal dates. The team did a fantastic, efficient and clean job and I am recommending you to everyone! Thanks again Denise Lupton

Andy, please find enclosed cheque for payment for moving wardrobes upstairs! And what a job it was – your son and assistant worked so hard – I am so grateful. My daughter says she has spoken to you and you will come to disconnect and move my washing machine to her home. Again we will be so grateful – to be arranged. Bless, sincerely, J Bear

Family Movers Customer Satisfaction Report Name: J Mclachlan Move Details: wymondham to Wymondham Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?

Family Movers Customer Satisfaction Report Name: S Crowley Move Details: Tittleshall to Storage Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments:

Name: M Powell Move Details: Dereham to Necton Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

Family Movers Customer Satisfaction Report Name: B Lawson Move Details:Dereham to Saxmundham Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 9 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments:

Name: M Judge Move Details: Little Snoring to Gt Snoring Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments: Brilliant!

Family Movers Customer Satisfaction Report Name: W Stewart Move Details: Norwich to Cromer Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments:

Family Movers Customer Satisfaction Report Name: Wakefield Move Details: Into storage and then into new property Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments: Excellent service from start to finish

Family Movers Customer Satisfaction Report Name: K Davison Move Details: Woddbastwick to Woodbastwick Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments: Fantastic Company – guys – worth the extra cost!!

Family Movers Customer Satisfaction Report Name: H Defoe Move Details: Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments:

Family Movers Customer Satisfaction Report Name: P Egmore Move Details: Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments:

Family Movers Customer Satisfaction Report Name: Mr Michae Move Details: Auction Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments: Excellent so far!

Name: Mr S SMith Move Details: Marham to Swaffham Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments: Thank you so much for everything. Very smiley & helpful

Family Movers Customer Satisfaction Report Name: O Watkinson Move Details: Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

Name: J Chillingworth Move Details: Mundford to St Neots Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 9 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

Family Movers Customer Satisfaction Report Name: Spencer Move Details: Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments: Fantastic service – Many thanks

Name: R J Bowa Move Details: Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

Name: E Swansborough Move Details: washing machine transfer and bits Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments: All good!

Name: B Broom Move Details: Little Snoring to Langham Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 9 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no Comments: Good service – good luck!

Name: S Beckett Move Details: Norwich to Taverham Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

Name: Mr Roberts Move Details: New Cottessey to N Walsham Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 9 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

Family Movers Customer Satisfaction Report Name: R Mchardy Move Details: Eccles to Attleborough Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 9 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?:no

Family Movers Customer Satisfaction Report Name: Mrs Holder Move Details: Beetley to Birmingham Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 9 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

Family Movers Customer Satisfaction Report Name: B Davey Move Details: Norwich to Norwich Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?:yes Are there any ways in which we can improve our service?: no

Family Movers Customer Satisfaction Report Name: C Chambers Comments: Brilliant! incredibly helpful, kind, thoughtful and efficient. Good people to have around at a difficult time.

Family Movers Customer Satisfaction Report Name: S Costello Move Details: Dereham to Dereham Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

Family Movers Customer Satisfaction Report Name: J Mockford Move Details: North Spooner Row to Gt Hockham Were all our staff polite and wearing company uniform?: Yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 9 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

Family Movers Customer Satisfaction Report Name: J Hall Move Details: Hellesdon to self storage Were all our staff polite and wearing company uniform?: yes Did we ensure that your property was adequately protected with door covers and floor covers?: yes Was our service carried out to your satisfaction as per quotation?: yes What is your overall rating of our service from 1-10: 10 Would you use our service again and recommend us to your family and friends?: yes Are there any ways in which we can improve our service?: no

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